VMS Technology and Consulting Services Solution

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Once the decision is made to centralize the contingent employee program there is opportunity to design a solution that standardizes processes and provides real-time control over workflows and operations.  While the technology serves as a tool to effectively communicate and store data, the program design must align with business culture and objectives.

Program design, training of staff and ongoing review of results against objectives are essential to achieving optimum results.

Consulting Services are individualized and may include some or all of the following elements:

REVIEW:

Benchmark Current Situation; Establish Program Objectives and Recommendations for Success

Most organizations underestimate their annual spend and do not have controls in place to objectively evaluate performance of staffing providers and, ultimately, the value received from services.  Our review involves understanding all processes and important program elements including talent acquisition, pre-employment screening, onboarding, employee performance, turnover, overtime, pricing and invoice accuracy.  Program objectives are defined by stakeholders.  The deliverable is a report to management that establishes benchmarks, defines goals and the recommended processes to achieve program objectives.

PROGRAM DESIGN:

• Processes are developed and key metrics defined to ensure performance is maintained across the organization.
• Current users of contingent employees are surveyed to collect satisfaction data.
• Vendor selection and negotiation.
• Software is integrated with Human Resource, Finance and Reporting requirements.
• Service levels and expectations of approved staffing partners are documented.
• Communication Plan developed.

IMPLEMENTATION:

• Program communicated to all stakeholders.
• Training sessions held for staff and service providers.

ONGOING PROGRAM REVIEW AND SUPPORT:

• Monthly review of data to recommend program enhancements.
• Bi-annual executive level review of results and recommendations for process improvement.